#OnlineSafety

Robot app character showing Jekyll and Hyde transformation: friendly green eyes with cat image during day, sinister red eyes uploading user data at night, illustrating how malicious updates compromise trusted apps

Cybersecurity Wednesday: Supply Chain Attacks – How Malicious Updates Turn Trusted Apps Into Traitors

Your trusted apps might be plotting against you! Learn how malicious updates turn legitimate software into digital traitors through supply chain attacks. TechBear breaks down this sneaky cybersecurity threat and shares practical protection strategies for small businesses—including the essential app audit that could save your data.

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Techbear is dressed as Sherlock Holmes to investigate potential sms scams. He is looking at a phone screen with multiple 'red flag' keywords.

Tech Tip Tuesday: SMS Scams Are Getting Sneaky – 7 Ways to Spot Them Before They Spot Your Wallet

SMS scams are exploding, and they’re getting dangerously sophisticated. Gone are the days of obviously fake “Nigerian prince” emails—today’s scammers are sliding into your text messages with government logos, job offers, and business “opportunities” that look surprisingly legitimate.
With 95% of text messages read within 3 minutes and consumers losing over $2.7 billion to imposter scams in 2023, your phone has become a prime target for fraud. The three biggest threats right now? Fake job offers promising easy money, government impersonation scams using fear tactics, and business “services” you can actually get for free.
The good news? You can protect yourself with TechBear’s 7-step SMS security framework, from pausing before reacting to enabling built-in spam protection. Whether it’s a “final notice” from the DMV or a too-good-to-be-true work-from-home opportunity, learning to spot the red flags could save your wallet—and your peace of mind.
Read the full guide to discover exactly what to look for, how to protect yourself, and what to do if you’ve already been targeted.

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TechBear mascot sweeping out a computer browser window, with cookies and security icons, illustrating "Browser Spring Cleaning" and browser maintenance by clearing the cache and cookies.

Essential Browser Spring Cleaning: TechBear’s 5-Step Guide to Joyful Browsing

Is your browser crawling slower than a sleepy sloth? You’re not alone! Web pages loading at turtle speed, mysterious crashes, and bookmarks messier than a junk drawer are all signs your browser needs some TLC. In just 30 minutes (or 5 if you’re in a rush), you can transform your sluggish browser into a speed demon. Our 5-step spring cleaning guide walks you through clearing cache and cookies, organizing bookmarks, reviewing extensions, cleaning up saved passwords, and boosting security. Say goodbye to digital clutter and hello to lightning-fast browsing that’ll make your workday smoother and your personal time more enjoyable.

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TechBear dressed as a Rod-Serling type character in a suit with gaming controller - The HellDesk Zone tech support blog illustration

Ask Techbear: Malicious Email Attachments (Tales from the HellDesk Zone—Part 1)

The Insidious Nature of Malicious Email Attachments
Picture this: a user in Edina, Minnesota—just an everyday digital traveler navigating their inbox—receives an email. “Invoice_Details_2023_final.xls” it reads. “How mundane,” they think, as they eagerly click the attachment, fully expecting an invoice. But as the document opens, it’s not the usual dull numbers and rows—it’s an abyssal presence.

That “harmless” spreadsheet was actually a Pandora’s Box—a cursed file capable of opening the gates to digital disaster. As the macro-based Trojan horse virus silently infects the system, the user unwittingly begins a journey into the HellDesk Zone. And just like that, a simple task turns into an unsettling experience that could take days to undo.

Unfortunately, malicious email attachments remain one of the most common malware vectors, and they’re not just targeting naive souls. Even savvy users can fall victim to expertly crafted phishing emails that disguise malware within seemingly innocent files. As of recent cybersecurity reports, over 90% of successful cyberattacks trace back to such emails. Whether it’s a well-hidden Trojan horse or more subtle adware, the result is the same—your machine is compromised.

Stay with us, as we dive deeper into the tale of “The Necro-nom-nom-nom-icon.xls,” a harrowing story of a digital curse unleashed via email. We’ll uncover the technical breakdown of what happens when the unseen forces of malware strike, and we’ll walk you through your emergency protocol to contain the damage. Let’s see if we can prevent you from being the next unsuspecting victim of this insidious epidemic.

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